"God forbid you try to return something here. % restocking fee for forgetting a cord, then having the audacity to claim I used the item? On Amazon they add a % restocking fee even if you returned the item unopened. View Agena AstroProducts (location in California, United States, revenue, industry and description. "A great place to find the missing piece to your astronomical adventures! Here is why:ġ) huge selection of unique items for telescopes, mounts, cameras, filters, etc.Ģ) same day, curbside pickup on most in-stock items - one of only two retail operations providing this service in SOUTHERN CA.ģ) in-depth technical knowledge of astronomy and astrophotogrsphy.Ĥ) customer service that won't quit - recently I had to order, cancel and return 3 items over a two day period and they did not gripe. 5 employee contacts for Agena Astro Products HS 90 - Optical, photographic, cinematographic, measuring, checking, medical or surgical instruments and apparatus. When I am 'under the gun' on a project I turn to AGENA ASTRO., and you should too." When an item price dropped two days after purchase at a higher price. "Great little supply company! Everything in their inventory is available and competitively priced. I'm new to this hobby and will enjoy not having to search the internet and purchase one thing here and another there! I have yet to have a complaint or deal with customer service but I'm sure that their service will be exemplary. "Agena delivers a high quality and well designed product as well as prompt delivery. They offered and provided exactly what I was looking for. We have 50 Coupon Codes as of September 2022 Grab a free coupons and save money. When I had a question and emailed customer service, I received a response immediately! I am very impressed and highly recommend them." Agena Astro Coupon Codes Up to 22 Off Mount Accessories Purchase Up to 20 Off Eyepieces Purchase Get Agena Astro Products at 10 Off or More on. The Latest Deal is Agena AstroProducts Discounts: Try This. He has my hand-me-down Astroscan and a ZWO ASI224MC camera. "Agena is mostly an online shop, but they have excellent, knowledgeable, and friendly customer service. forums This buyers guide from Agena AstroProducts helps you select the best ZWO asHe has my. There is another dealer much closer to me but many of their items are marked "backorder", but usually Agena has the same item in stock. Agena AstroProducts is a major camera accessory brand that markets products and services at. For a small online business, the amount of stock, especially in accessories, is amazing. agena astroproducts - shop for quality telescopes, eyepieces, adapters, and accessories from your favorite astronomy brands. Agena AstroProducts competes with other top. They have free shipping for many items also. Updated //-Agena continues to provide excellent customer service and super fast shipping even during these times of supply chain disruption and shipping delays. So if you want to buy from them, make sure it is absolutely 1000% going to work for your setup, otherwise you might lose a few hundred bucks on a return.They have kept an amazing amount of inventory on hand compared to similar businesses. But there's plenty of other shops out there like Starizona who will accept a returned item, no questions asked. Todays All Best Products of Agena Astro Products. Rated 4.0 / 5 by 4 users When you buy through links on, we may earn a commission. Not sure how this is possible considering I never even attached the camera to my guidescope. Agena Astro Products coupons & promo code. When they got the item back, even though i had never used it, they claimed it had shown signs of "wear" and added the restocking fee. I tried to return an ASI 290mm in exchange for an ASI 174mm. For instance, you can't be sure that your guide camera/scope can work with your setup. However in astronomy, a very technical hobby where items don't always work, returns are often needed. I understand smaller shops have to compensate for lost $ with opened items. This is a problem, especially if you're buying very expensive items, that 10-20% restocking fee can quickly add up to hundreds of dollars. They also charge 10-15% above market value on amazon to compensate for amazons cut. On amazon, they will slap on a restocking fee even if you returned the item unopened. However, they do NOT like when you return things, and will often slap a 15% restocking fee onto whatever you returned, no matter the condition. Items were shipped quickly and they were very efficient. The first several times I bought from them, I had 0 problems. They seem to be a popular vendor on Amazon as well as in the astronomy community. Just wanted to warn everyone about buying from Agena Astro.
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